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  • IT Analyst

    El Segundo • Permanent • Featured Job

    The Service Centre IT Analyst works as an Operations and Technology team member providing direct customer proactive and reactive level 1 and 2 desktop support for QIC's IT services, including applications, printers, PCs, VOIP, mobile devices, cloud technologies LAN, WAN to our base end user environments of approximately 700+ users.

    The IT Service Desk ensures that QIC's end user environment is maintained and supported in such a diligent way as to ensure a consistent end user and supported experience that is in line with QIC's IT and Corporate growth strategy.

    • Service Desk, 8 hour shift
    • IT analyst, Service centre, tickets
  • Senior Director Customer Services - Transportation Solutions

    Lowell, MA • USD150,000 - USD170,000 • Permanent • Featured Job

    The Senior Director of Customer Services will be responsible for managing the existing Customer Service teams who deliver a broad range of services to their clients, services such as IT support, generic customer service a mechanical and engineering queries. Furthermore the Senior Director of Customer Service will be responsible for enhancing the service experience for their clients. The ideal Senior Director Customer Services will have a strong customer service background in a Leadership role as well as demonstrable skills in improving customer satisfaction in a growing and changing industry.

    If you have a strategic and operational orientation, have developed services team in the past, and achieved an operational profitable growth, this role is for you!

    • Develop your career in a world class services organization
    • Join one of the world’s largest transportation solutions provider
  • Service Delivery Analyst/Manager

    White Plains • Permanent

    Manage support activities for end users, monitoring core GIS activities, maintain relationship with 3rd party vendors.

    Involved in the development and deployment of regional and global projects to deliver a more uniform tech solutions.

    • Experience in FMCG, CPG, Food & Beverage, or Supply Chain/Manfucturing Industry
    • Key responsibilities include incident, request and asset management
  • IT Support Manager

    Philadelphia • USD50,000 - USD60,000 • Permanent

    IT Support & System Manager

    Keeps all technology functioning at the highest possible level for all staff.

    Responds quickly and efficiently to all incidents and communicates appropriately to all staff

    Identifies and recommends technologies that are timely and cost effective to meet company goals and growth targets

    Maintains security of organizational assets and resources

    • Keeps all technology functioning at the highest possible level for all staff
    • Responds quickly and efficiently to all incidents and communicates appropriately
  • Desktop Support Engineer - International Broker/Dealer

    Manhattan • Permanent

    You will provide in-house technical hardware and software support for the New York office. You will respond to help-desk tickets, calls and be proactive.

    • Global Financial Services Firm
    • OUTSTANDING Bonus Structure
  • IT Support Associate

    Stamford • USD100,000 - USD110,000 • Permanent

    We are seeking a CT based, driven and positive candidate to join our international team as Oracle Developer. The successful candidate must be a self-motivated problem solver who works well in a team environment and who can understand and interpret business logic for financial applications. This is a varied, hands-on role for an individual who is able to work in a fast-paced open-office environment and who enjoys working on a variety of projects simultaneously. Excellent time management, written and verbal communication skills are a must.

    • Leading software solutions provider
    • Looking for a talented Oracle Develop to support business operations
  • Desktop Support Analyst

    Manhattan • Permanent

    Michael Page is looking to expand it's IT support team in the New York office location; the central hub for North America operations.

    • Opportunity for career growth within an expanding team
    • Convenient Midtown location with a fast-paced global company
  • Technical Support Engineer

    New York • Permanent

    Technical support engineer for a rapidly growing company, this position will be the first line of support and escalate to the central QA function as well as support server to server and client to service integration set up and monitoring. `

    • Next generation digital advertising company
    • Technical support for rapidly growing digital ad agency
  • Client Services Analyst

    Jersey City • Permanent

    This Client Services Analyst role is a dynamic client services role with a technical aspect. Directly communicating with brokers and traders, providing first level support.

    • Growing Broker-Dealer firm
    • Client facing, dynamic technical role
  • VP, Application Support Analyst

    New York • Permanent

    Large Canadian Investment Bank looking to hire IT/Financial Services professionals with expertise in ION/Anvil/Repo OR TOMS/Credit/Rates. This candidate will sit within the Fixed Income and eTrading department, providing trade application support and analysis.

    • VP level role with prior fixed income experience (minimum 3 years)
    • Specializing in ION/Anvil/Repo OR TOMS/Credit/Rates
  • App Support/ Systems Analyst- Global Bank

    New York • Permanent

    • Experience in working with Business users such as Traders, Middle Office & Back office Users, Clients & Vendors.
    • Knowledge with Equities or Fixed Income capital market domain expertise
    • Prime Brokerage Business knowledge and Risk & Margin /Synthetic PB business knowledge (Good to have)
    • Expertise in using Batch scheduling tools (Tidal, SOS, AutoSys) etc.
    • Very good analytical & root cause analysis skills
    • Good Communication skills and Proactive & self-driven attitude.
    • Global bank looking for App supports/ BSA
    • Production Support team hiring 2 Analyst
  • Application Support/System Admin

    Jersey City • Permanent

    The Application Support/System Admin will form part of a small team responsible for the primary support of key global trading applications. Key responsibilities include providing incident and problem management to our internal and external clients, building and developing relationships with these clients whilst providing excellent technical support, release and change control process to multiple global trading applications.

    • Large broker-dealer
    • Tier I-III support