Role details

Assistant Director of Debt Management

New York   •  Permanent

Bullet points

  • Leading Arts Education Institution
  • Financial Aid Professional

About Our Client

Leading Arts Education Institution

Job Description

  • Manage the three-year cohort default rate under the Federal Stafford Loan program
  • Manage the annual cohort default rate under the Federal Perkins Loan program
  • Provide statistical analysis on the college's student loan cohort default rate and Gainful Employment on a regular basis
  • Serve as a liaison with all respective federal servicer, lenders and guarantee agencies for borrowers who have delinquent repayment, deferment and or forbearance options
  • Conduct entrance/exit interviews on federal student loans
  • Update federal student loan servicer and update system of demographic changes
  • Update institutional records on default and exit interview holds
  • Update federal servicers on accounts in re-negotiation or in collection
  • Have familiarity of the federal NSLDS web sites
  • Review and resolve NSLDS error and delinquent borrower reports
  • Prepare Perkins accounts to go to outside collection agencies
  • Initiate the phone calls and letter series on delinquent loan borrowers as required by federal due diligence regulations affecting the 3-year cohort default rate
  • Provide one-on-one counseling to student borrowers on repayment options
  • Prepare mailings correspondence to students, lenders, guarantors and servicers
  • Maintain pre-claims contact lists provided by federal servicers and guarantors
  • Initiate default preventions to students
  • Assist the Director in compiling all loan data on Gainful Employment
  • Involved in reviewing and updating Policy and Procedure Manual
  • Travel to meetings, training sessions and conferences as required
  • Represent the department at special events (Open House, Orientation, Acceptance Student Day, Workshops, Etc.)
  • Work evening and weekend hours as necessary
  • Perform other duties as assigned

The Successful Applicant

  • Bachelor degree required, 5 years financial aid experience with increasing responsibility preferred
  • Excellent organizational, interpersonal, analytical and computer skills
  • Familiarity with Colleague software preferred
  • Ability to crunch numbers and troubleshoot
  • Extensive knowledge of all applicable regulations
  • Superior attention to detail
  • Knowledge of Microsoft applications

What's on Offer

Competitive salary and benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Natalie Levy quoting job reference 1198076
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Natalie Levy quoting job reference 1198076