Role details

Boutique Manager

Johannesburg, South Africa   •  Permanent

About Our Client

Our client is one of the world's most prestigious names in the luxury sector providing only a standard of excellence. Founded in the 1800's our client designs, manufactures, distributes and sells luxury jewellery. The organisation has a long history of sales with royalty and celebraties and continue to be one of the world's leading luxury brands.

Job Description

Our client is one of the worlds leading organisations specialising in luxury goods. As their business is growing they are now looking for a professional to join their business and to lead their most successful boutique in the City of Gold - Johannesburg, South Africa.

The successful candidate will be responsible for the management of the day-to-day store operations to transform corporate objectives into operational ones at a boutique level, to prepare business analysis and action plans to ensure sales targets are achieved. You will be a brand ambassador and will be required to develop an outstanding team with a clear understanding of the boutique goals and consistently deliver a customer experience in line with the organisations standard of excellence. 

As the Boutique Manager your key responsibilities will include:

  • Business management & development
  • Meet and/ or exceed the sales targets of the boutique set by the Country Manager
  • Establish budget and track sales
  • Review monthly boutique dashboard, submit quarterly related action plan, and report on the outcome of the actions put in place
  • Review competition trends
  • Ensure each client recieves outstanding service
  • Maintaining outstanding standards, solid product knowledge and all other components of customer service
  • Create and maintain an updated list of clientele
  • Ensure proactivity of all boutique staff members: Operational Boutique Manager, sales and support teams

The Successful Applicant

As the Boutique Manager you will have the following requirements in order to be considered for the position:

  • A mimimum of ten years prior retail management experience within the luxury sector (watches and jewellery would be advantageous)
  • Experience within a flagship boutique is ESSENTIAL
  • Ability to motivate, cultivate and develop a team in line with the brands image
  • Strong culture and ability to interact with VIPs
  • Excellent representation of the brand inside and outside the boutique
  • Business development experience
  • Proven sales experience
  • Proven track record of networking capacities
  • Computer proficiency

PLEASE NOTE TO BE CONSIDERED FOR THIS POSITION, YOU ARE REQUIRED TO HAVE SOUTH AFRICAN CITIZENSHIP OR ELIGIBILITY TO LIVE AND WORK PERMANENTLY IN SOUTH AFRICA.

What's on Offer

Attractive package with benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Donna Witten quoting job reference 14543
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