Role details

Customer Relationship Manager

Henderson   •  Permanent

Bullet points

  • Global reputable financial firm are looking for a Customer Relationship Manager
  • An opportunity to develop your career

About Our Client

Operating for over 100yrs successfully and still a leader in their market this financial services firm are known to be a brilliant place to work and encourage career progression.

Job Description

  • Receive inbound phone calls and internet chat sessions from customers and service their needs effectively and efficiently.
  • Listen actively and establish rapport
  • Quickly understand and analyze customer needs
  • Adhere to compliance regulations and security policies
  • Consistently meet performance standards set by department

The Successful Applicant

  • Experience working in financial services
  • Possess a solid understanding of customer service and be experienced and comfortable in dealing with a wide variety of people from diverse cultures and backgrounds
  • Accurate administration skills
  • Knowledge of Microsoft applications, Word and Excel
  • Good communication skills both oral and written with a strong telephone manner
  • Ability to listen and trouble shoot enquires
  • Experience of working effectively in a team
  • Good organizational skills and ability to prioritize to meet business deadlines

What's on Offer

  • Competitive hourly rate and base salary
  • Full benefits
  • 401K
  • 20 paid vacation days
  • Sick days
  • 11 company holidays
  • Opportunity to grow within the company

Apply for this job

Click the Apply or LinkedIn button below or contact Holly Formosa quoting job reference 1210117
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Holly Formosa quoting job reference 1210117