Role details

Exports Agent

International   •   USD50,000   •  Permanent

Bullet points

  • Logistics Quality Coordinator
  • Quality Coordinator Shipping

About Our Client

Our client is a 3PL provider for end to end freight solutions delivery.

Job Description

Exports Agent

The Air, Ocean, and / or Road Operations Agent position can be broken down into two areas of responsibility: Operational Excellence and Client Relationship. Operational Excellence * Processes shipments as outlined in assigned clients standard operating procedures * Processes shipments as outlined in the standard operating procedures around quoting, client booking, pick-up management, on-handing, shipment available for forwarding, movement, shipment inbound, customs clearance, delivery, and invoicing core processes * Follows the Operational Data Quality Policy * Ensures that governmental processes, procedures and activities are performed based on global, country specific and port specific governmental regulations * Partners with third party service providers to ensure world class, seamless service delivery to the client * Meets the clients need around shipment bookings, collections, delivery, and shipment updates

The Successful Applicant

* Becomes familiar with assigned clients, including key contacts, unique requirements and operating processes * Assists in the investigation of billing issues and develops solutions for problems to ensure accurate invoices are provided to the client in a timely manner * Partners with business units and sales to enhance the client experience and strengthen the client relationship

* Attends local, regional or national training classes or conferences as directed by the product and region/branch management to enhance skills and retain industry knowledge * Performs other duties as assigned

What's on Offer

Competitive salary plus benefits.

Apply for this job

Click the Apply or LinkedIn button below or contact Damien Cotter quoting job reference 1188657
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