Role details

Help Desk Analyst - Level 1

New York   •  Permanent

Bullet points

  • Motivated, Positive Team
  • Fast Paced, Colloborative Envirnoment

About Our Client

Not for profit.

Job Description

  • Comprehensive desktop support for standard office productivity and other proprietary applications
  • Active Directory support, account creation and maintenance
  • Exchange account management, suspension and deactivation
  • Track and respond to user queries
  • Maintain and update SharePoint helpdesk system
  • Enforcing desktop security protocols
  • Deploying new workstations and laptops
  • User account management for application and phone systems
  • Basic LAN troubleshooting
  • Mobile device management

The Successful Applicant

  • Comprehensive desktop support for standard office productivity and other proprietary applications
  • Active Directory support, account creation and maintenance
  • Exchange account management, suspension and deactivation
  • Track and respond to user queries
  • Maintain and update SharePoint helpdesk system
  • Enforcing desktop security protocols
  • Deploying new workstations and laptops
  • User account management for application and phone systems
  • Basic LAN troubleshooting
  • Mobile device management

What's on Offer

  • PTO bank of 23 days, 10 paid holidays and 2 summer Fridays.
  • A strong belief in work-life balance.
  • Competitive salary plus incentive compensation plan.
  • Rich benefits package - EG contributes 82-90%% to medical and dental premiums, 100% employer-paid LTD, STD

Apply for this job

Click the Apply or LinkedIn button below or contact Paul Gaughan quoting job reference 1216055
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