Role details

IT Manager

Naperville   •   USD90,000 - USD120,000   •  Permanent

Bullet points

  • Work for one of the most innovative companies in the world
  • Looking for a business oriented IT Leader

About Our Client

Our client is a global manufacturer of consumer goods, looking to expand their North American business. They are looking for a IT Manager to build out their newly established team in the Western Suburbs. Following a strategic acquisition, our client is moving their North American headquarters to the Chicagoland area and this individual will play a key role in this strategic movement.

Job Description

The Role:

  • Manage IT-based operations and services to meet IT requirements supporting short and long-term business needs.
  • Administer upgrades within and outside of the region, including special projects.
  • Maintain all systems, including hardware and software, network and servers.
  • Monitors use, capacity, and performance of network systems.
  • Gain good appreciation of business operating models and processes, makes appropriate recommendations for IT changes, and may implement agreed enhancements.
  • Drive and carryout IT change management activities associated with global / regional IT / business initiatives for the NA region.
  • Collaborate closely with regional and global IT organization in delivering follow-the-sun support.
  • Participate and contribute actively as a key member of the global IT organization.
  • User maintenance, including issuing of hardware, software, and account access.
  • Maintains effective security/backup and disaster recovery processes and systems.
  • Acts as SME for all IT-related systems, including all hardware, all software, video conference, phones,
  • Maintain the governance of Group IT standards. Establish IT policies and procedures and implement to employees.
  • Measure IT performance, value, and reporting.
  • Effectively perform additional duties as assigned.

The Successful Applicant

The Person:

  • Bachelor degree in Computer Science, Information Technology, or related field.
  • Business engagement and IT alignment experience.
  • Microsoft MCSE or Cisco CCNA in relevant technology required.
  • 7-10 years of direct IT experience with a variety of functions.
  • SME experience with SAP, Office 365, network/system administration, etc.
  • IT service delivery management experience, for both applications and infrastructure.
  • Experience with project implementation and support provision.
  • Ability to work effectively independently or collaboratively.
  • Excellent interpersonal skills, customer support skills, and service orientation.
  • Demonstrated problem solving and troubleshooting skills.
  • Administration of Active Directory, Group Policy, file shares, and shared print services.
  • Desktop and laptop lifecycle administration; troubleshooting, replacing, and reimaging systems running Windows 7/8.

What's on Offer

Our client offers a solid package including a base salary of $90,000 - $120,000 + Bonus. Its a great place to work and offers a great work life balance.

Apply for this job

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