Role details

No COLD Calling - Spanish Speaking Account Manager

New York   •  Permanent

Bullet points

  • One of the fastest growing start-ups in NYC!
  • Managing existing book of business and clients with growing team!

About Our Client

Our client has a SaaS platform that provides merchants with effective tools to raise profits and increase customer retention: a five-tier loyalty platform, a deep analytics engine, rewards, and personalized offers.

Job Description

  • Develop relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy
  • Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
  • Understand how to build and present the client's value story using data and insights
  • Drive growth with existing customers, Identify upgrade opportunities and generate new revenue
  • Understand, adapt to, and help develop the client's ongoing product and technology developments
  • Manage multiple cross-product opportunities and projects

The Successful Applicant

  • Customer oriented and excellent communication skills
  • MUST Speak Spanish/English
  • Excellent presentation skills
  • Tech Savvy
  • Understanding of retail business needs
  • Fast and autonomous learner
  • A people person
  • Advantage: experience in either - account management, customer success, professional services
  • Advantage: SAAS / Tech industry experience

What's on Offer

  • Competitive compensation package
  • Great collaborative atmosphere
  • Untapped career growth opportunities
  • Chance to make IMMEDIATE impact in an organization.
  • Casual attire STRICTLY enforced

Apply for this job

Click the Apply or LinkedIn button below or contact Alex Manzi quoting job reference 1159896
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