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No COLD Calling - Spanish Speaking Account Manager
One of the fastest growing start-ups in NYC!
Managing existing book of business and clients with growing team!
About Our Client
Our client has a SaaS platform that provides merchants with effective tools to raise profits and increase customer retention: a five-tier loyalty platform, a deep analytics engine, rewards, and personalized offers.
- Develop relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy
- Monitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilization
- Understand how to build and present the client's value story using data and insights
- Drive growth with existing customers, Identify upgrade opportunities and generate new revenue
- Understand, adapt to, and help develop the client's ongoing product and technology developments
- Manage multiple cross-product opportunities and projects
The Successful Applicant
- Customer oriented and excellent communication skills
- MUST Speak Spanish/English
- Excellent presentation skills
- Tech Savvy
- Understanding of retail business needs
- Fast and autonomous learner
- A people person
- Advantage: experience in either - account management, customer success, professional services
- Advantage: SAAS / Tech industry experience
What's on Offer
- Competitive compensation package
- Great collaborative atmosphere
- Untapped career growth opportunities
- Chance to make IMMEDIATE impact in an organization.
- Casual attire STRICTLY enforced