Role details

This position is now filled

Operations Coordinator

Manhattan   •   USD30,000 - USD33,000   •  Permanent

Bullet points

  • Global Company Specialized in Market Research For Luxury Brands
  • Great Opportunities for fresh grads to start your career in fashion

About Our Client

We are an international market research provider dedicated to improving premium and luxury brands' performance. We help premium and luxury brands align their organizations to develop meaningful and sustainable relationships with affluent consumers, at the store and through other touch-points and, as a result, improve their sales.

Our client is organized around two main Practices: Customer Experience and Market Strategy. Our qualitative and quantitative market research offerings are delivered through our extensive network of 19 Business Units in Asia, Europe, the Middle East and the Americas, and to a current portfolio of 225 brands

Job Description

In this position, based in Manhattan and reporting to our US Operations Manager, you are responsible to:

  • Recruit, train and manage a pool of Evaluators and Consumers for our market research projects;
  • Deploy our resources in a timely manner to support our premium and luxury brand projects;
  • Coordinate fieldwork for timely completion and reporting of market surveys;
  • Communicate with other company departments in order to complete the projects in a timely manner (Finance, Quality, Validation…);
  • Follow all company SOPs and policies while coordinating the projects;
  • Coordinate with and report project status to management team;

Work with the largest and most recognized luxury brand names in the market.

The Successful Applicant


  • At least 6 months to 2 years work experience in Market Research, Retail, Human Resources, Hospitality or a similar service industry;
  • Demonstrable ability to multi-task;
  • Excellent communication skills in English, with French, Chinese being an asset;
  • Positive and outgoing personality;
  • Ability to work as part of a team;
  • A strong quality focus and client-centric mindset
  • Excellent scheduling and resource management skills;
  • Strong Microsoft Office skills;
  • The legal right to reside and work in the United States.

What's on Offer

  • Base Salary and bonus
  • Career Path
  • Paid vacation