Role details

Relationship Manager

Henderson   •  Permanent

Bullet points

  • Relationship Manager - Customer Service
  • Global Investment Bank

About Our Client

Our client moves, lends, invests and protects money for customers and clients worldwide. With over 300 years of proven leadership in financial services, they clearly offer stability and deep expertise to their millions of customers around the world. They've always been known for enabling those who want to achieve more.

Job Description

  • Receive inbound phone calls and internet chat sessions from customers and service their needs effectively and efficiently.
  • Listen actively and establish rapport
  • Quickly understand and analyze customer needs
  • Adhere to compliance regulations and security policies
  • Consistently meet performance standards set by department

The Successful Applicant

  • High School Diploma
  • 1+ years of experience in customer service with an excellent performance and attendance record.
  • Excellent oral communications skills (grammar, positive tone, active listening, etiquette, empathy, confidence) and written skills (spelling, logical thought processes and sentence construction, appropriate word choice)
  • Extremely customer-focused; positive, professional attitude
  • Intelligent, self-motivated, quick learner
  • Pays strict attention to detail, understands importance of accuracy and responsiveness
  • Strong PC and internet skills

What's on Offer

Just as customers deserve the best, the same goes for employees. Relationship Managers will receive a range of benefits and all the tools, technology and support you need to succeed and grow within a globally known organization. Starting salary will begin at $25,000.

Apply for this job

Click the Apply or LinkedIn button below or contact Laura Salkowski quoting job reference 1210217
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