Save Job Back to Search Job Description Summary Similar JobsOpportunity to work for a top financial institution!Hybrid Schedule, Medical, Dental, Vision Benefits, Competitive pay!About Our ClientOur client is a financial services group offering a wide range of banking, securities, trust, and asset management services to institutional and retail clients.Job DescriptionAct as the primary point of contact for clients, handling inquiries and providing timely responses in both Japanese and English.Organize and process applications for website users, ensuring smooth setup and access for clients.Track the setup of each web ID, ensuring all user accounts are accurately configured and promptly activated.Respond to client requests, provide guidance, and ensure issues are resolved efficiently while maintaining a high level of service.Assist with backup support for FX hedging and other custody-related inquiries, contributing to overall client service and operational needs.Utilize Excel to track and manage client requests, providing accurate and timely updates on progress.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantWill be highly organized, detail-oriented, and able to work independently to manage and track client requests efficiently.They will possess excellent communication skills in both Japanese and English, with the ability to handle inquiries professionally and respond promptly.A strong understanding of finance and transactional banking is preferred, along with 3-4 years of relevant experience.The candidate should also be proficient in Excel and able to adapt to additional responsibilities, such as providing backup support for FX hedging and other custody-related tasks.What's on OfferHybrid scheduleMedical, Dental, Vision, 401K benefitsCompetitive pay!ContactGillian SuzzanQuote job refJN-042025-6716430Job summarySectorOffice SupportSub SectorSales Support / Customer ServiceIndustryFinancial ServicesLocationManhattanContract TypeTemporaryConsultant nameGillian SuzzanJob ReferenceJN-042025-6716430
