Client Services Representatives
Excellent benefits package
Billion dollar company
About Our Client
My client is guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Consumer Client Services team. We're looking for skilled people that will advise and advocate for our clients for their most important service needs.
As part of the team, Client Service Representatives go beyond processing simple account transactions -you'll listen to client needs and advise on products and services to support our clients through life events and moments that matter. Anticipate and resolve client concerns with the goal of exceeding each client's expectations, no matter how large or small the request. CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our clients is our number one priority. In order to do that, we need our employees to adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter.
The Successful Applicant
A person who is not afraid to get behind the phone and speak to customer regarding their issues. A bachelor's degree is preferred.
What's on Offer
My client offers a competitive salary and an excellent benefits package.