Client Success Manager

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  In partnership with Technical Support and Commercial Account Management, work directly with a specific set of customers to ensure they achieve business success with our platform and consequently renew their subscription each year
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  Manage day to day communication and touch points with those customers, involving other specialists where required on technical or commercial matters
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  Act as trusted advisor to the client, gaining a deep understanding of their business and helping them derive maximum value from us
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  Run and/or participate in regular account review meetings with clients to ensure the relationship remains healthy and share updates on product and service developments
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  Be an expert on our product, educate the client about our product road map (and seek feedback on it) and undertake product training for individual users or groups of users as required

Email resume and a summary of your relevant experience to MadisonHaberl @ MichaelPage.US.com.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.