Customer Service / Accounting Specialist - Manufacturing

Troy, Michigan Permanent USD60,000 - USD75,000 per year View Job Description
This role combines customer service and accounting tasks to support the sales department within the manufacturing sector. The ideal candidate will handle both client interactions and financial responsibilities to ensure seamless operations.
  • Customer Service, Order Entry, Accounting Opportunity
  • Onsite 3 days Troy Michigan

About Our Client

The employer is a large global company in the manufacturing / automotive space. They are a small US team providing an immense amount of room for growth.

Job Description

  • Manage customer inquiries and provide prompt, professional assistance.
  • Handle order processing, invoicing, and payment reconciliation.
  • Maintain accurate records of sales transactions and financial data.
  • Collaborate with the sales team to ensure customer satisfaction and retention.
  • Prepare financial reports and assist with budgeting processes.
  • Resolve billing discrepancies and communicate effectively with clients.
  • Support the implementation of process improvements within the department.
  • Ensure compliance with company policies and industry regulations.



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Customer Service / Accounting Specialist - Manufacturing should have:

  • 1-3 years in a customer service, order entry or accounting role.
  • Willingness to wear many hats and take on tasks outside of your regular job description.
  • Strong interpersonal / customer facing skillset.
  • Excellent communication.
  • Experience with accounting / finance and basic bookkeeping.
  • Experience in customer service or order entry within the industrial/manufacturing industry a huge plus.
  • Proficiency in using customer relationship management (CRM) tools or other accounting software a plus.
  • A problem-solving mindset and attention to detail.
  • Ability to work collaboratively across departments

What's on Offer

  • Competitive salary ranging from $60,000 to $65,000.
  • Comprehensive benefits package.
  • Hybrid role - 3 days onsite in Troy Michigan
  • Opportunity to work in a mid-sized company within the industrial/manufacturing sector.
  • Opportunity to wear a lot of hats, move up quickly, and grow within a high growth business unit.
  • Supportive and professional work environment.



If you are ready to take on a challenging and rewarding role as a Customer Service / Accounting Specialist in the manufacturing industry, we encourage you to apply today!

Contact
Katie Meon
Quote job ref
JN-122025-6909825

Job summary

Sector
Sales
Sub Sector
Inside Sales
Industry
Industrial / Manufacturing
Location
Troy
Contract Type
Permanent
Consultant name
Katie Meon
Job Reference
JN-122025-6909825