Customer Success Associate (US - Fully Remote)

New York, New York Permanent USD60,000 - USD80,000 per year
  • Opportunity for growth and expansion in your career.
  • Flexible working environment.

About Our Client

Our client is a fast-growing generative AI start-up that has grown from 2 to 100+ employees in just four years. They raised over 100M to date and are actively expanding in the US.

Job Description

Key responsibilities include:

  • Nurturing client relationships through calls and emails.
  • Providing support and guidance to customers regarding their business plans and inquiries.
  • Collaborating on projects to enhance the overall customer experience, including integrating AI technologies

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

The successful candidate has experience working with Zendesk (or similar platforms), strong relationship building skills, and proactive problem-solving abilities.

What's on Offer

This role offers competitive compensation, generous PTO, work from home support, employee perks platform and more! This is an exciting chance to join a growing company in the US.

Diana Fitzmaurice
Quote job ref

Job summary

Sub Sector
Account Manager
Technology & Telecoms
New York
Contract Type
Consultant name
Diana Fitzmaurice
Job Reference