Customer Success Manager

New York, New York Permanent USD100,000 - USD130,000 per year
  • Award winning work environment.
  • Hybrid position (3 days in office, 2 remote)

About Our Client

Our client is a leader in the work management software space. They have a brand new office space and are consistently voted "Best Place to Work." They are quickly growing into one of New York's leading technology companies.

Job Description

In this role, you will:

  • Build strong relationships with clients to understand their needs and ensure success.
  • Serve as the main point of contact between clients and the team.
  • Take ownership of new accounts and manage their on boarding.
  • Lead online webinars, consultations, and demos to educate customers on product features.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

The successful candidate has:

  • 3+ years of B2B SaaS customer success, account management, or consulting experience working with accounts of various sizes.
  • Strong customer-facing and presentation skills with the ability to establish credibility with executives.
  • BA/BS degree.

What's on Offer

This role offers a competitive base salary, employee perks package and the opportunity to join one of New York's top technology companies.

Diana Fitzmaurice
Quote job ref

Job summary

Sub Sector
B2B Sales
Technology & Telecoms
New York
Contract Type
Consultant name
Diana Fitzmaurice
Job Reference