Director Retail Operations

New York, New York Permanent USD130,000 - USD140,000 per year
  • Industry Leader
  • Global Luxury Brand

About Our Client

My client is a leading luxury ready to wear fashion brand, with stores across the globe.

Job Description

  • Collaborate with HQ, Merchandising, Retail Management, and Logistics to develop and implement operational standards and procedures, enhancing performance and efficiency
  • Supervise the implementation of standardized operational processes across all region stores
  • Manage security & loss prevention, tailor shop equipment, cleaning, food and beverage, packaging, and store systems
  • Analyze data to identify operational strengths and weaknesses, develop solutions, and create strategies to optimize work flow and team performance. Implement best practices from other markets where applicable
  • Ensure compliance with company policies and regulations in all region stores
  • Oversee inventory counts and implement strategies to address inventory issues
  • Serve as Project Manager for store system implementations, ensuring operational excellence standards and compliance
  • Conduct store training on operations, policies, processes, and procedures
  • Ensure accurate and organized store inventory through periodic counts, inventories, and reconciliations
  • Manage IT concerns and partner with the IT department to resolve ongoing issues
  • Collaborate with store planning and retail ops department to address store maintenance needs promptly and effectively

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Minimum 5 years of management experience, including oversight of multiple locations
  • Outstanding interpersonal and conflict resolution skills
  • Demonstrated ability to lead people and processes effectively, driving change in a dynamic setting
  • Strong analytical abilities
  • Exceptional attention to detail and organizational skills
  • Excellent verbal and written communication abilities
  • Strong supervisory and leadership capabilities
  • Team player mindset
  • Knowledge of and experience with various retail systems (experience with SAP and POS systems is a plus)
  • Ability to manage multiple projects simultaneously in a fast-paced setting

What's on Offer

  • Medical, dental, vision
  • 401k match
  • Hybrid opportunity
  • Join a rapidly growing luxury brand
Nina Toscano
Quote job ref

Job summary

Procurement & Supply Chain
Sub Sector
Inventory Management
New York
Contract Type
Consultant name
Nina Toscano
Job Reference