Director of Technical Sales & Operations - NA

Sales & Market Expansion

• Develop and execute a comprehensive sales strategy to expand market presence in the U.S. and Canada.
• Build and manage a regional network of direct sales and independent representatives.
• Partner closely with key customers to deliver tailored technical solutions in a range of industrial environments.
• Represent the company at industry events, trade shows, and key customer meetings.

Operations & Service Delivery

• Oversee regional operations including order processing, logistics, customer service, and technical support.
• Ensure seamless coordination with global manufacturing and supply chain teams.
• Maintain high standards for customer satisfaction and service quality throughout the product lifecycle.

Leadership & Team Development

• Hire, manage, and mentor a cross-functional team of sales engineers, inside sales staff, and service technicians.
• Define clear performance metrics and foster a culture of accountability, collaboration, and continuous improvement.
• Design and implement scalable systems and processes to support growth.

Strategic Planning & Reporting

• Provide regular performance reports and market feedback to executive leadership.
• Analyze customer trends and competitive dynamics to inform product and commercial strategies.
• Serve as the regional voice in global planning discussions and help shape long-term direction.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.