Employee Relations Specialist

New York, New York Permanent USD80,000 - USD115,000 per year
  • This is a high impact position with high visibility
  • Join a knowledgeable, tenured, collaborative team

About Our Client

This healthcare network is a leading provider of comprehensive healthcare services dedicated to promoting wellness and enhancing the quality of life for individuals and communities alike. The network encompasses a wide range of healthcare facilities, including hospitals, clinics, specialty centers, and outpatient services, all united by a shared commitment to delivering patient-centered care with compassion, expertise, and innovation.

Job Description

  1. Employee Relations Management:
    • Serve as the primary point of contact for resolving employee relations issues, including complaints, conflicts, and disciplinary actions.
    • Conduct prompt and thorough investigations into allegations of misconduct, harassment, discrimination, or policy violations, ensuring compliance with legal and regulatory requirements.
    • Collaborate with HR Business Partners and Legal counsel as needed to gather information, assess risk, and develop appropriate action plans to address employee concerns.

  2. Conflict Resolution and Coaching:
    • Provide guidance and support to managers and supervisors on resolving employee relations issues in a fair, consistent, and timely manner.
    • Coach and advise upper management on effective communication strategies, conflict resolution techniques, and best practices for maintaining positive employee relations.
    • Facilitate difficult conversations and mediation sessions to help parties reach mutually acceptable resolutions and mitigate escalation of conflicts.

  3. Policy Development and Compliance:
    • Assist in the development, implementation, and interpretation of HR policies, procedures, and guidelines related to employee relations and workplace conduct.
    • Stay current on federal, state, and local employment laws and regulations, advising management on compliance requirements and emerging trends in employee relations practices.
    • Conduct periodic reviews of HR policies and practices to ensure alignment with organizational values, industry standards, and legal requirements.

  4. Documentation and Reporting:
    • Maintain accurate and confidential records of employee relations investigations, actions taken, and outcomes, adhering to data privacy and confidentiality guidelines.
    • Prepare clear and concise investigative reports, summaries, and recommendations for management review and decision-making.
    • Analyze trends and patterns in employee relations issues, identifying opportunities for process improvement and proactive intervention to prevent future conflicts.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Minimum of 3-5 years of progressive experience in employee relations, preferably in a healthcare or similar regulated environment.
  • Solid understanding of employment law, EEOC regulations, and HR best practices.
  • Demonstrated experience conducting investigations and resolving complex employee relations issues with sensitivity and impartiality.
  • Strong communication, interpersonal, and conflict resolution skills, with the ability to build rapport and trust at all levels of the organization.
  • Exceptional problem-solving and decision-making abilities, with a focus on achieving positive outcomes while balancing legal and organizational considerations.
  • SHRM-CP or PHR certification preferred.

What's on Offer

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional development and advancement within the organization.
  • Meaningful work in a collaborative and supportive environment dedicated to improving employee engagement and organizational culture.
  • Onsite position with access to healthcare facilities and resources.
Claire Vogel
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Job summary

Human Resources
Sub Sector
Employee Relations
Healthcare / Pharmaceutical
New York
Contract Type
Consultant name
Claire Vogel
Job Reference