Field Service Engineer - Analytical Instruments - Philadelphia

The Field Service Engineer will be responsible for:

• Install, commission, and maintain analytical instruments on customer sites in accordance with company procedures and customer requirements.
• Provide technical support to customers, either by phone, email, or on-site visits, to troubleshoot and resolve issues with our products.
• Maintain accurate and up-to-date records of all service activities, including service reports, customer feedback, and spare parts inventory.
• Collaborate with cross-functional teams including sales, marketing, and product development to ensure customer needs are met and new product features are properly communicated.
• Develop and maintain a thorough understanding of our products and their applications, as well as keep up-to-date with the latest technological advances in the industry.
• Participate in training sessions and seminars to maintain and expand your technical knowledge and skills.
• Adhere to company safety policies and procedures and promote a safe work environment.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.