Save JobEmail Job Back to Search Job Description Summary Similar JobsAre you interested in being a product specialist and liaison?Join a growing automation solutions company with lots of room for growth!About Our ClientMy client provides automation solutions to customers in the form of large scale, modular systems that provide storage management. They are a fast-growing, global company with excellent company culture and benefits to offer.Job DescriptionSupport and mentor the Engineers in the field with product knowledgeAlways ensure follow-up with the customer until issue is resolvedResponsible for identifying and forecasting spare parts and keeping the list up to date as changes happen over time.Handle all service calls in a timely and professional manner.Interface with cross-functional work teams such as R&D, Customer Service, Product Management, Manufacturing, and Sales.Perform telephone, email, and remote supportPotentially travel up to 15%.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantExperience working with customers and cross-functionallyTechnical mindset and strong attention to detailExcellent communication skills1+ years of experience in an industrial or automation background preferredBachelors Degree in Engineering or Associates degree would be okay with applicable experience, background in mechanics or electrical troubleshooting and a technical backgroundWhat's on OfferCompetitive base salary - this is an hourly position and eligible for overtimeComprehensive benefitsBonus structure for all employeesTuition reimbursementTeam activities to promote fun company cultureContactAva MyetteQuote job refJN-052022-5618165Job summarySectorEngineering & ManufacturingSub SectorProject / Program ManagementIndustryIndustrial / ManufacturingLocationWrenthamContract TypePermanentConsultant nameAva MyetteJob ReferenceJN-052022-5618165