Field Service Engineer III - Automation Solutions

Wrentham Permanent USD70,000 - USD80,000
  • Are you interested in being a product specialist and liaison?
  • Join a growing automation solutions company with lots of room for growth!

About Our Client

My client provides automation solutions to customers in the form of large scale, modular systems that provide storage management. They are a fast-growing, global company with excellent company culture and benefits to offer.

Job Description

  • Support and mentor the Engineers in the field with product knowledge
  • Always ensure follow-up with the customer until issue is resolved
  • Responsible for identifying and forecasting spare parts and keeping the list up to date as changes happen over time.
  • Handle all service calls in a timely and professional manner.
  • Interface with cross-functional work teams such as R&D, Customer Service, Product Management, Manufacturing, and Sales.
  • Perform telephone, email, and remote support
  • Potentially travel up to 15%.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Experience working with customers and cross-functionally
  • Technical mindset and strong attention to detail
  • Excellent communication skills
  • 1+ years of experience in an industrial or automation background preferred
  • Bachelors Degree in Engineering or Associates degree would be okay with applicable experience, background in mechanics or electrical troubleshooting and a technical background

What's on Offer

  • Competitive base salary - this is an hourly position and eligible for overtime
  • Comprehensive benefits
  • Bonus structure for all employees
  • Tuition reimbursement
  • Team activities to promote fun company culture
Ava Myette
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Job summary

Engineering & Manufacturing
Sub Sector
Project / Program Management
Industrial / Manufacturing
Contract Type
Consultant name
Ava Myette
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