Save Job Back to Search Job Description Summary Similar JobsWork with cutting-edge laser and optical technologyJoin a growing, collaborative team with travel and growth opportunitiesAbout Our ClientMy client is a globally recognized leader in industrial and scientific laser solutions, with over 20 years of success. With strong roots in Germany and growing operations in the U.S., they are expanding their North American service team to meet increasing demand for high-performance laser technology.Job DescriptionThe key responsibilities of the Field Service Engineer:Travel to customer sites across the U.S. for laser system installations and field service supportPerform routine maintenance and repairs on diode and ultrafast fiber laser systemsProvide technical support and laser system troubleshooting via phone, email, and onsite visitsAssist with in-house repairs and alignments in a fully equipped service labCollaborate with engineering and applications teams to deliver customized technical solutionsTravel to headquarters in Germany for product training and professional developmentMaintain a strong focus on customer satisfaction and service turnaround timesMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantThe successful Field Service Engineer will have:Degree in Physics, Optical Engineering, Electrical Engineering, or a related field (Master's minimum, PhD preferred)Hands-on experience working with CW or ultrafast lasers and optical alignmentStrong knowledge of laser system design and optical principlesComfortable using lab equipment like oscilloscopes, signal generators, and power suppliesWilling to travel up to 50% and be onsite in Rochester, NY when not travelingExcellent interpersonal and communication skills with a customer-first mindsetU.S. citizenship required due to work in government laboratoriesWhat's on OfferMy Client can offer the Field Service Engineer: State-of-the-art laser technology and cutting-edge scientific applicationsJoin a collaborative and highly technical team with a strong company cultureCompetitive compensation and relocation support to Rochester, NYOpportunity to travel internationally for training and developmentBe part of a fast-growing organization with a clear career progression pathAPPLY TODAY!ContactMegan ObrienQuote job refJN-052025-6748229Job summarySectorEngineering & ManufacturingSub SectorQuality, TechnicalIndustryIndustrial / ManufacturingLocationRochesterContract TypePermanentConsultant nameMegan ObrienJob ReferenceJN-052025-6748229
