Front Office IT Business Analyst Support

Key responsibilities include working closely with Trading desks to build trusted relationships and provide timely functional and technical support for front-office applications. The role involves managing and resolving Level 1 support requests, logging and tracking incidents, and ensuring appropriate escalation when needed. You will gather and document business requirements directly from traders and stakeholders for enhancements to systems related to trade execution, booking, pricing, P&L, and risk management.

Additionally, you will perform functional testing of new features and fixes to ensure alignment with trading workflows and compliance standards. The role includes creating user documentation, delivering training sessions, and continuously monitoring application performance to maintain optimal front-office operations. Close collaboration with IT Development teams is essential to communicate user needs, prioritize fixes and enhancements, and support project delivery. Regular status reporting to stakeholders and adherence to internal controls and industry best practices are also key aspects of the role.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.