Head of Client Services Delivery- Hudson County,NJ

Hoboken Permanent USD160,000 - USD180,000
  • 2 days a week in office(Hudson County,NJ) and 3 days working from home
  • International company with clients across multiple industries

About Our Client

They are an International Professional Services company that has clients across all industries.This opportunity is exclusive to Michael Page.

Job Description

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Description

This role will be responsible for managing a team of Strategic Sourcers for their client. You will act as an account manager responsible for ensuring client is kept happy and expanding the business.

  • Responsible for the delivery to the Client ensuring we meet or exceed its contractual obligations and stakeholder expectations.
  • Drive transition, transformation and continuous improvement leveraging support functions where appropriate.
  • Lead and manage onshore delivery teams as well as have accountability for services delivered through shared services.
  • Keep detailed documentation of client interactions to assist in escalations, ensure dependencies and obligations are being met and there is a clear process of obtaining metrics necessary for KPI reporting
  • Train and inform staff on process changes as agreed with the Client

The Successful Applicant

  • 8-10 years of relevant experience
  • Bachelor Degree
  • Ability to communicate with Stakeholders
  • Proven account management experience



Candidates must be local and able to commute into the office 2 days a week

What's on Offer

  • Base salary of between $ 160,000 to $ 180,000 base salary (dependent upon experience)
  • Yearly Bonus
  • Competitive Health Benefits
  • PTO
  • 401K
  • Parking Garage or Accessible via Public Transportation
Contact
Elizabeth Kean
Quote job ref
JN-012022-4581198

Job summary

Sector
Procurement & Supply Chain
Sub Sector
Indirect Procurement
Industry
Business Services
Location
Hoboken
Contract Type
Permanent
Consultant name
Elizabeth Kean
Job Reference
JN-012022-4581198