HR Operations Manager

Manhattan, New York Permanent USD140,000 - USD160,000 per year
  • MP Exclusive Search
  • Hybrid work schedule; 3 days in office

About Our Client

Our client is a growing, global financial services and investment management firm with offices in the US, UK, Europe, and Asia Pacific. The New York office is based in Midtown, Manhattan.

Job Description

HR Systems and Process Optimization:

  • HRIS and Technology Management: Oversee and enhance HR information systems (HRIS) and other technology platforms. Collaborate with an external HRIS analyst to manage and update UKG, ensuring system functionality and partnering with HR Business Partners (HRBPs) to handle people-related data management, reviews, and audits to verify data accuracy.
  • Process Improvement: Work with the HR team and other stakeholders to refine and streamline HR processes, aiming to boost the overall efficiency and effectiveness of HR operations and ensure compliance. Identify and advocate for process improvements, focusing on automation and increased efficiency.

Compliance and Payroll:

  • SOX Compliance: Lead SOX compliance efforts within the HR department by developing, managing, and maintaining processes to ensure regulatory adherence.
  • Payroll Management: Act as the main point of contact for the US payroll processor, review and approve payroll each cycle to ensure accuracy and compliance, resolve any issues, and oversee the annual distribution of W-2 forms.
  • Audit and Reporting: Oversee and conduct timely audit and reporting processes for US requirements, including EEO-1 Component, Workers Compensation, and California data reporting.

Benefits and Legal Compliance:

  • 401k Plan Administration: Work closely with the Plan Fiduciary and Head of Total Rewards to manage the 401k plan, including audits, testing, and ensuring regulatory compliance.
  • Legal and Compliance Monitoring: Monitor legal and compliance requirements across all US jurisdictions to ensure all locations meet setup and posting requirements.
  • Employee Handbook Maintenance: Oversee and maintain the US Employee Handbook, conducting annual reviews with outside counsel and making policy adjustments and benchmarks to ensure relevance, innovation, and compliance. Communicate updates effectively with HR and internal stakeholders.

Performance Management and Training:

  • Culture Amp Management: Set up and maintain Culture Amp for goal setting and performance management cycles, including material creation, analytics, and process ownership, while coordinating with global HRBPs.
  • Anti-Harassment Training: Manage the process for US anti-harassment training, including tracking and administration.

Vendor and Benefits Administration:

  • HR Service Provider Management: Manage relationships with HR service providers, including health insurance carriers and retirement plan administrators.
  • Benefits Administration: Participate in benefits administration, including strategic decision-making, liaising with external vendors, managing the open enrollment process and system, budgeting, approvals, and communications. Stay updated on benefits and operational trends to maximize budget investment.

Mergers, Acquisitions, and HR Initiatives:

  • Mergers and Acquisitions: Lead data and operations integration for mergers and acquisitions, including diligence requests, project planning, payroll processing, benefits, 401k, and policies. Work with the HR team to scale practices and processes during growth.
  • HR-Wide Initiatives: Drive HR-wide initiatives by coordinating processes, creating templates, communications, and providing direction for projects such as promotions, training and development, engagement, and succession planning.

Budget and Ad Hoc Support:

  • HR Budget Management: Involved in creating, managing, and adhering to the HR budget.
  • HRBP and Leadership Support: Serve as a resource for HRBP teams and HR leadership, assisting with ad hoc requests and projects as needed.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Experience: Minimum of 7 years in general HR roles, with prior experience in HR Operations or similar positions; payroll experience is an advantage. Financial Services industry experience strongly preferred.
  • Attention to Detail: Self-motivated individual with a keen eye for detail and a commitment to accuracy.
  • Organizational Skills: Excellent organizational and time management skills, capable of taking ownership of key responsibilities and seeing them through to completion. Adaptable to changing priorities, proactive, and forward-thinking.
  • Communication Skills: Exceptional interpersonal, written, and verbal communication abilities.
  • HR Knowledge: In-depth understanding of HR systems (UKG experience is a plus), processes, and legal/compliance requirements. Professional HR certification (SHRM-SCP, SPHR) is a plus.
  • Technical Skills: Proficient in Microsoft Office and skilled at handling large data sets.
  • Confidentiality: Ability to manage confidential information with discretion and integrity.
  • Growth Mindset: Eager to learn and grow, maintaining a positive and proactive attitude.

What's on Offer

  • Base salary $140,000 - $160,000 commensurate on experience
  • Discretionary annual performance bonus
  • Medical, Dental, Vision
  • 401k match
  • PTO and paid company holidays
  • Hybrid working 3 days onsite in Manhattan, NYC office
Christina Libutti
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Job summary

Human Resources
Sub Sector
HR Administrator
Financial Services
Contract Type
Consultant name
Christina Libutti
Job Reference