Inside Sales / Customer Service - Machine Shop - Ayer, MA

• Cross collaboration - environment speaking w/ engineering, quality, R&D, etc.
• Identify prospective customers though leads given from marketing company partnered with and quoting
• Contact new and existing customers to increase sales
• Emphasize the technology and services to highlight how they solve customer problems
• Negotiate prices and terms and prepare sales agreements
• Follow up on quotes sent and keep in contact with customers after delivery
• Collaborate with colleagues in all departments to facilitate customer satisfaction
• Maintain contact lists to insure we have the best contact information for all customers
• Must have the ability to read prints and view electronic drawings to generate quotes.
• Knowledge of manufacturing processes
• Ability to procure vendor pricing for product and services
• Very good communication skills via phone, email, and face to face customer contact.
• Must have a customer first mentality and a drive to succeed
• Able to work independently in a fast-paced office environment.
• Location - near Ayers, MA

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.