Inside Sales / Customer Service - Machine Shop - Ayer, MA - JN-112025-6875493

Join a well-established company with 10 million in revenue.
New AI Software and a brand new manufacturing facility.

About Our Client

Our client is located north of Boston, and is a full-service advanced materials processing and contract manufacturing provider that supplies custom fabrication, machining, laser cutting/drilling/welding, lapping/polishing and turnkey assembly of exotic and legacy materials (ceramics, metals, adhesives, foils, substrates) to high-tech OEMs in the medical, bioscience, RF/microwave & microelectronics, aerospace & defense sectors.They not only process customer‐supplied material, but also stock and source raw materials and deliver just-in-time solutions, acting as a one-stop supply chain partner for design through production

Job Description

Cross collaboration - environment speaking w/ engineering, quality, R&D, etc.
Identify prospective customers though leads given from marketing company partnered with and quoting
Contact new and existing customers to increase sales
Emphasize the technology and services to highlight how they solve customer problems
Negotiate prices and terms and prepare sales agreements
Follow up on quotes sent and keep in contact with customers after delivery
Collaborate with colleagues in all departments to facilitate customer satisfaction
Maintain contact lists to insure we have the best contact information for all customers
Must have the ability to read prints and view electronic drawings to generate quotes.
Knowledge of manufacturing processes
Ability to procure vendor pricing for product and services
Very good communication skills via phone, email, and face to face customer contact.
Must have a customer first mentality and a drive to succeed
Able to work independently in a fast-paced office environment.
Location - near Ayers, MA

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.