IT Support Engineer

Manhattan Temporary USD103,992 - USD145,588
  • Highly reputable finance corporation
  • Competitive Compensation

About Our Client

Highly reputable commodities trading firm

Job Description

· Ensuring that vendors engaged to work effectively and to the agreed plan and timescales.

· Providing support to trading Front and Back Office staff in a pressurized environment.

· Support Engineer for all aspects of the company's IT support. This will involve working within the Support Team, management of assigned IT support tickets (from open to close), support ticket escalation where appropriate and ensuring ticket closures in a timely manner.

· Setup of new desktop hardware & software.

· Installation and support of desktop applications.

· Work with and compliment the network, telecoms and server support services team.

· Support the IT Support Manager across the range of responsible functions within the Support Team.

· Assistance with development of procedures relating to J-SOX and other regulatory requirements.

· Assisting in keeping all relevant IT support documentation up to date.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

· Collaborative team member. · Excellent understanding of Investment Bank related technology. · Excellent understanding of installation and support of electronic trading and market data applications. · Excellent understanding of Microsoft desktop technologies, including Windows 10, Office, Skype, etc. · Excellent understanding of desktop hardware and peripherals (Dell, HPE). · Good understanding of PC imaging processes and software installations (SCCM). · Good understanding of email and messaging applications. · Excellent methodical troubleshooting skills. · Able to work discreetly, to strict deadlines and able to maintain confidentiality. · Able to work with minimum supervision, good organisational skills, excellent verbal and written communication skills, and excellent interpersonal skills. · Ambitious, determined and self-driven in respect of continual professional development.

What's on Offer

Experience with a highly reputable trading firm, contract through end of 2022, competitive compensation

Contact
Christopher Marinaccio
Quote job ref
JN-042022-5429830

Job summary

Sector
Information Technology
Sub Sector
IT Support
Industry
Technology & Telecoms
Location
Manhattan
Contract Type
Temporary
Consultant name
Christopher Marinaccio
Job Reference
JN-042022-5429830