Save JobEmail Job Back to Search Job Description Summary Similar JobsGrowing IT TeamSeeking experienced IT Support SpecialistAbout Our ClientOur client is a technology company that specializes in CAD software and cutting room systems for industries such as fashion, automotive, and apparel that use materials like leather and textiles.Job DescriptionRespond to customer service requests via phone and internet.Troubleshoot any issues with the firm's software.Log all service calls and activities into Salesforce Service Cloud.Escalate any issues and critical cases to Tier 2.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantBachelor's degree in related field.2+ years' experience in IT support.Bilingual - Spanish speaking is a must!Experience with Windows 10.Knowledge of Microsoft Office products.What's on OfferCompetitive base salary.Hybrid work structure of 3 days in office.Health benefits.401k.Ability to grow with a team and career advancement.ContactErica AlbaneseQuote job refJN-052023-6055735Job summarySectorInformation TechnologySub SectorIT SupportIndustryBusiness ServicesLocationSmyrnaContract TypePermanentConsultant nameErica AlbaneseJob ReferenceJN-052023-6055735
