IT Support Technician

• Provide Level 1-2 technical support for desktops, laptops, mobile devices, and peripherals.
• Troubleshoot issues with Windows/macOS, Office 365, VPN, printers, and network connectivity.
• Install, configure, and maintain hardware and software systems.
• Address technical inquiries and document resolutions accurately.
• Assist with network troubleshooting and connectivity issues.
• Support new employee onboarding with hardware and software setup.
• Ensure compliance with company technology policies and standards.
• Collaborate with team members to resolve complex technical issues.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.