Save Job Back to Search Job Description Summary Similar JobsMSP that works with the top Technology companies in the world.High growth opportunity.About Our ClientAstreya is a leading global provider of game-changing IT Managed Services and Technology Solutions to some of the world's most recognizable and innovative organizations.Job DescriptionScope: Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsYour Roles and Responsibilities:Participate in implementation of various software servicesReview ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connectsTrack milestones and proactively drive any activities that may jeopardize orders from completing on timeProvide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead timesDocument service requests, escalate as needed, and provide timely and accurate updatesDesign, provision, and test delivered services to ensure quality hand-off to internal customersExpedite and escalate issues when necessary to ensure timely delivery of servicesPrioritize projects, manage and direct activities to deliver connectivity within project scheduleCommunicate and collaborate with internal customers, stakeholders and network carriersParticipate in metrics development and operational reporting/reviewsSupport planned systems maintenance activity while minimizing impact to servicesRead and comprehend vendor specific requirementsOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantRequired Qualifications/Skills:Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experienceBuilds productive internal and external working relationshipsExercises judgement within defined procedures and practices to determine appropriate actionExperience with basic telecommunications practices, terminologies, and interfacesKnowledge of cable throughput and transit distancesUnderstanding of telecommunications industry in a switched network provisioning environmentFamiliarity with DS1, DS3, and DS0's circuitsKnowledge of Access Server Request (ASR) to local carriersUnderstanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength servicesPreferred Qualifications: Network CertificationVarious coding experiencePhysical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersWhat's on OfferSalary Range$46,778.76 - $73,861.20 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through Cigna (DPPO & DHMO options)Nationwide Vision provided through VSPFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness ProgramEmployee Assistance ProgramWellness Days401k PlanBasic Life, Accidental Life, Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other fringe benefits required under state and federal lawContactLiam CohenQuote job refJN-082024-6516771Job summarySectorInformation TechnologySub SectorNetworksIndustryBusiness ServicesLocationSan JoseContract TypePermanentConsultant nameLiam CohenJob ReferenceJN-082024-6516771