Save JobEmail Job Back to Search Job Description Summary Similar JobsIncredible opportunity to join a world renowned Wine and Spirits Company!Great Pay, Healthcare, Ideal location all offered!About Our ClientMy client is a national importer of premium spirits, sakes, and wines including brands - they have 12 distribution companies and 15 production sites!Job DescriptionSupporting the Logistics ManagerCommunicate with customers and sales team via phone, email and chat & processing purchase ordersCreating sales ordersLiaising with public warehouseInvoicingCoordinating logistics with LTL carriers, UPS and FedExResolving any shipping issuesHandle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantAt least 1 - 3 years' of relevant experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize, organize and multi-taskPositive and professional demeanorExcellent written and verbal communication skillsKnowledge of MS SuiteWhat's on Offercompetitive wagemedical, dental & vision insurance401kThey have fun!ContactLily BronsteinQuote job refJN-042023-6028581Job summarySectorProcurement & Supply ChainSub SectorImport / ExportIndustryFMCG (Fast Moving Consumer Goods)LocationInternationalContract TypePermanentConsultant nameLily BronsteinJob ReferenceJN-042023-6028581