Part Time IT Support

New York Temporary USD25 - USD40 per hour
  • Career Building
  • Dynamic Work Environment

About Our Client

Non-Profit organization whose goal is to provide access to high potential jobs for 100,00 low income New Yorkers, especially for Black, LatinX and Asian communities including 25,000 from the City University of New York. An inclusive and collaborative work environment with many opportunities for professional development.

Job Description


  • Provide high quality, service focused support, in person, by phone or email with both onsite and remote end users
  • Troubleshoot problem areas in a timely and accurate fashion and provide end-user assistance where required
  • Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution
  • Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance
  • Document incidents, problems and requests and develop a ticketing system
  • Day-to-day-operational activities associated with shipping and receiving of IT hardware

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant



  • Associates degree: proven industry experience will be acceptable in lieu of degree
  • 1-3 years of experience in IT Desktop Support with a focus on end user facing services
  • A+ Certification highly desirable
  • Experience with Windows [Find out from Bleu what version of Windows we are using]
  • Knowledgeable in Microsoft Office Applications
  • Working knowledge with implementing Help Desk ticketing systems


  • Hands on experience with Adobe Acrobat, VPN Clients, NordLayer, Sharepoint
  • Troubleshoot and installation of Laptops/PC, printers, and copiers.
  • Basic Networking

Knowledge of telecom system - Poly phones or similar

What's on Offer

Competitive rates and benefits starting from day 1!

Will Luff
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Job summary

Information Technology
Sub Sector
IT Support
Not For Profit
New York
Contract Type
Consultant name
Will Luff
Job Reference