Quality Manager | ISO9001

• Lead, manage, and develop the Quality Department, including inspectors, technicians, and quality engineers.
• Oversee all aspects of the Quality Management System (QMS)
• Establish and maintain inspection processes, including first article inspections, in‑process inspections, and final inspections.
• Manage corrective and preventive action (CAPA) processes, including root cause analysis and implementation of long-term solutions.
• Interface directly with customers regarding quality concerns, audits, non-conformances, and continuous improvement initiatives.
• Collaborate with production, engineering, and leadership to drive process capability, reduce scrap, and improve overall product quality.
• Oversee calibration programs, document control, internal audits, and supplier quality performance.
• Analyze quality metrics and present actionable insights to leadership; lead initiatives to improve KPIs.
• Support new product introduction (NPI) with quality plans, risk assessments, and process validation.

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