Quality Manager- NEW PRODUCT LAUNCH- Billerica, Ma

Billerica, Massachusetts Permanent USD130,000 - USD160,000 per year View Job Description
WE are seeking a results-driven Quality Manager with expertise in supporting new product development, maintaining ISO-certified Quality Management Systems, and driving continuous improvement through Lean Six Sigma methodologies. Proven track record as a customer-focused liaison, resolving quality issues and ensuring seamless communication and compliance with quality requirements to maximize satisfaction and performance.
  • Competitive Base Salary
  • Hands on, People leader -experience developing a QMS

About Our Client

This company is undergoing a significant product launch projected to generate millions in business. They're urgently seeking a Quality Manager to help unify and elevate quality systems, controls, and processes across two facilities to support this critical growth phase.

Job Description



  • Implement and maintain ISO 9001-certified Quality Management System (QMS) for operational excellence.


  • Coach staff and leadership to enhance procedural efficiency and drive improved customer satisfaction.


  • Quickly resolve production stoppages to ensure on-time deliveries to customers.


  • Lead quality teams in a diversified manufacturing environment, managing non-conformance costs (Scrap/Warranty).


  • Represent Quality Engineering in new product development, ensuring smooth transition from design to production.


  • Build positive customer relationships by addressing quality issues with data-driven solutions and continuous improvement.


  • Coordinate internal audits and report QMS compliance status to management.


  • Drive cross-functional initiatives like 6 Sigma, Kaizen, and 5S to promote operational excellence.


  • Track and report progress on corrective actions, ensuring effective resolutions to prevent recurrence



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • A leader with strong coaching and mentoring abilities, capable of uplifting and growing team members.
  • Someone who can foster collaboration and drive team cohesion across both sites.
  • Not just someone to walk the team through the QMS, but can put processes in place to help the team be successful and enable growth such as developing KPI's.
  • Proven experience leading a high-performing quality team, ideally across global sites.
  • A people-first leader who can unify multiple groups into a single, operations-aligned team

What's on Offer

Offers a highly visible and impactful position, with constant interaction with Business Unit leaders and various teams across the organization. As a leader, you'll spearhead continuous improvement projects and play a key role in driving operational excellence.

Contact
Carlie Goodwin
Quote job ref
JN-042025-6720055

Job summary

Sector
Engineering & Manufacturing
Sub Sector
Quality, Technical
Industry
Industrial / Manufacturing
Location
Billerica
Contract Type
Permanent
Consultant name
Carlie Goodwin
Job Reference
JN-042025-6720055