Quality Systems Engineer

The key responsibilities of the Quality Systems Engineer are

• Primary leader of the complaint handling process for the organization. Responsible for activities required to ensure compliance of Quality Management Systems (QMS), specifically regarding Customer Complaints. Additional responsibilities include supporting other QMS functions such as Management Review, CAPAs, NMRs, Risk Review, etc.
• Execution and coordination of activities associated with complaints process, including complaint administration and record management, investigations, reporting, as well as metrics and trending.
• Compose Monthly Complaints Meeting materials and present to Senior Leadership team.
• Coordinate with cross-functional team where necessary, understanding how to best leverage resources and functions within each business unit throughout the organization in order to succeed.
• Perform risk assessments utilizing released product risk documentation such as PFMEAs and UFMEAs. Ability to identify gaps in current documentation while providing constructive feedback necessary for modifications.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.