Sales Engineer

• Own customer inquiries by providing timely and professional responses to domestic and international customers, communicating commercial and technical information related to their products
• Analyze customer technical data to gain understanding of the customer's application and develop customer-specific solutions
• Represent the company at trade shows 2-3 times per year
• Serve as a hub of activity; perform as a key interface between customers, field sales, service, marketing, production, and engineering
• Define and document special customer product configurations
• Prepare and execute customer presentations, quotations, bid packages, and proposals
• Utilize the internal CRM system, Salesforce.com, to track customer inquiries, record leads, close opportunities, generate quotes, follow up with customers, forecast revenue and perform other sales and marketing analyses
• Generate, review, and price special customer configurations, and provide written quotes for such configurations directly to the customer. Follow up on quotes directly with the customer or with the Field Sales Representative
• Contribute to short- and long-term product development and improvement plans by actively collecting market intelligence related to emerging technology and competitive activities, maintaining an awareness of different markets, customers, sales opportunities, competitors, and products
• Travel to customer sites (with local sales and/or applications staff) to present proposals, resolve technical issues, and assist in closing orders
• Review customer POs, manage timelines, ship dates and shipping priorities
• Assist in the preparation of application notes, case studies, technical literature, and other digital content including video product demonstrations and webinars
• Prepare, conduct, and participate in training and education programs focusing on product capabilities and applications
• Demonstrate a professional approach to the job with good interpersonal skills among customers and office staff

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.