Systems Admin

• Provide advanced desktop support to end-users, addressing hardware, software, and peripheral issues in a timely and effective manner
• Manage and monitor all infrastructure and system installations, including configurations, testing, and maintenance
• Administer and maintain Office 365, including user management, security, and troubleshooting
• Implement and maintain Enterprise backups, security, and redundancy strategies
• Engage with upper management regularly with reports on project status, activities, and achievements
• Use expert-level administration and optimization of hosts and servers to ensure high availability and appropriate resource management
• Standardize and automate processes and monitoring using scripting technology
• Install and configure operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks to leverage IT support staff
• Conduct high-level root-cause analysis for service interruption and establish preventive measures
• Ensure timely system and software patching
• Ensure data storage, transfer, and handling procedures comply with regulatory requirements
• Help enforce device security policies for servers, workstations, laptops and mobile devices (Microsoft Group Policy, Intune)
• Help define and maintain device enrollment and onboarding procedures (Microsoft Endpoint Manager and Windows Autopilot)
• Help define and maintain secure user access and SSO policies and procedures (Azure AD)
• Help develop and enforce policies and procedures to protect data and IT assets
• Help make continuous improvements to company cybersecurity posture and infrastructure resilience
• Help maintain and test internal incident response and business continuity plans
• Document systems and processes, track, and document ongoing changes
• Support geographically distributed facilities and employees
• Execute infrastructure improvement and migration projects
• Respond to infrastructure outages
• Assist with response to security incidents and alerts
• Stay up to date with current technologies and technical developments

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.