Tier 1 Help Desk Support

Manhattan Temporary USD41,596 - USD51,996
  • The opportunity to work for a non-profit mental health outreach organization
  • Great company culture and high likelihood to convert to full-time

About Our Client

The client is a mental health advocacy organization dedicated to improving the health and economic standings of those affected by mental illness.

Job Description

  • Assist with all Tier 1 related IT issues
  • Respond to requests
  • Manage Tickets
  • Escalate incidents to higher tier as necessary

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • 2+ years of Tier 1 IT Support experience
  • Strong experience with customer service
  • Must be patient and able to deal with difficult people
  • You are a Self-Starting problem solver
  • Must be fully vaccinated and able to come into the office in Manhattan 5 days/week

What's on Offer

  • Hourly rates ranging from $20-$25/hr
  • Opt in health benefits through Michael Page
  • The chance to have an impact on people's live working for a non-profit
  • Strong likelihood to convert to full-time
  • Click apply to have your resume considered

Henry Mockridge
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Job summary

Information Technology
Sub Sector
IT Support
Not For Profit
Contract Type
Consultant name
Henry Mockridge
Job Reference