Tier II Help Desk

Manhattan Temporary USD51,996 - USD72,794
  • The opportunity to work for a non-profit mental health outreach organization
  • The chance to have a meaningful impact on people's lives

About Our Client

The client is a mental health advocacy organization dedicated to improving the health and economic standings of those affected by mental illness.

Job Description

  • Assist with all Tier II related IT issues
  • Respond to requests
  • Manage Tickets
  • Assist Tier I Support personal with any issues that they need to escalate



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • 2+ years of Tier II IT Support experience
  • Strong experience with customer service
  • Must be patient and able to deal with difficult people
  • You are a Self-Starting problem solver
  • Must be fully vaccinated and able to come into the office in Manhattan 5 days/week

What's on Offer

  • Hourly rates ranging from $25-$35/hr
  • Opt in health benefits through Michael Page
  • The chance to have an impact on people's live working for a non-profit
  • Contract to Hire
  • Click apply to have your resume considered
Contact
Henry Mockridge
Quote job ref
JN-052022-5625578

Job summary

Sector
Information Technology
Sub Sector
IT Support
Industry
Not For Profit
Location
Manhattan
Contract Type
Temporary
Consultant name
Henry Mockridge
Job Reference
JN-052022-5625578