VP Client Success and Onboarding - Hybrid role - Atlanta, GA

• On-board new IDS/Insight LP clients in cooperation with LP On-boarding Managers and other IDS Team members
• Work closely with clients to build positive relationships at various levels within your client's organization through consistent communication, expectations management, and exceptional client service
• Provide technical set-up for data release for each client, as well as data review to ensure data quality, consistency and high level of completeness
• Communicate with Head of Account Management, OMs and other Insight/IDS team members on all matters which are necessary for successful quarterly data collection campaigns and to support integration of data from Insight with other eFront and Aladdin products as applicable
• Collect client feedback on the service and product and take necessary actions, including escalating issues that impact service delivery
• Cultivate strong internal relationships within the organization globally, in support of your client
• Provide quality assurance of product during deployments, working closely with technology teams to identify product bugs and enhancements
• Educate clients on how to use the product, provide product demos, and ongoing training on newly added features

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.