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The Okta Operations Lead will be responsible for working with Relationship Management to coordinate meetings with clients as well being the main point of contact for Okta implementation.
Manage client SSO projects, coordinating meetings and technical planning, while also overseeing Okta implementation and troubleshooting.Additionally, provide first-level support as a Subject Matter Expert, enhancing processes and handling legacy SSO issues and maintenance.
The Head of Identity Access Management and Regional IT Operations is responsible for global Identity Access Management and the overall day to day IT Operations for the firm in the US.
Managing and optimizing our SAP systems to support our business operations.
Large focus on active directory (hybrid and Azure), as well as cloud-based Microsoft technologies (O365, Azure, Servers, etc.) in the enterprise and for the effective and efficient delivery of third-party and internally managed IT infrastructure and operations used to support all business processes across the enterprise.
This role is suitable to an individual with strong ITSM/ITIL skills to uplift the Incident and Problem Management within the NY IT Operations team. Additionally, this role would also have a strong and reasonably broad technical skillset from Network to EUC, to allow for better autonomous handling of incidents and problems and being less reliant on Australianbased teams and service providers.
This role sits in the Network & End User Support team, within the Data Center and Infrastructure & Operations Department.MANDARIN SPEAKING CANDIDATE IS HIGHLY PREFERRED!THIS IS AN ON-SITE POSITION (5-days per week)
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