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The Business Applications Engineer will be responsible for delivering all IT applications and solutions for the business.
The Head of Identity Access Management and Regional IT Operations is responsible for global Identity Access Management and the overall day to day IT Operations for the firm in the US.
Managing and optimizing our SAP systems to support our business operations.
This role is suitable to an individual with strong ITSM/ITIL skills to uplift the IT Support Helpdesk/Incident and Problem Management within the NY IT Operations team. Additionally, this role would also have a strong and reasonably broad technical skillset from Network to EUC, to allow for better autonomous handling of incidents and problems and being less reliant on Australian based teams and service providers.
This role sits in the Network & End User Support team, within the Data Center and Infrastructure & Operations Department.MANDARIN SPEAKING CANDIDATE IS HIGHLY PREFERRED!THIS IS AN ON-SITE POSITION (5-days per week)
As a Help Desk Specialist, you will play a crucial role in providing technical support and assistance to internal teams. You will be responsible for resolving IT-related issues, troubleshooting software problems, and ensuring smooth operations.
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