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As a Level 1 Help Desk Technician, you will be the first point of contact for users seeking technical assistance and support. You will troubleshoot issues, provide timely resolutions, and escalate complex problems to the appropriate teams when necessary.
The Help Desk Support, you will play a crucial role in providing technical assistance and support to internal users, ensuring smooth operations and optimal use of technology resources. You will be responsible for resolving basic technical issues, escalating complex problems to higher-level support teams, and maintaining accurate records of user requests and resolutions.
We seek an IT BA with expertise in broker dealer concepts & proficiency in ibroker dealer systems, such as Broadridge Impact and/or Bloomberg. This role involves overseeing the creation and approval of core project documentation including business requirements, functional requirements, technical specifications, user acceptance testing.
Reception role supporting a team at an investment bank.
As a Help Desk Specialist, you will play a crucial role in providing technical support and assistance to internal teams. You will be responsible for resolving IT-related issues, troubleshooting software problems, and ensuring smooth operations.
The Audio Visual Support Specialist will be responsible for maintaining and troubleshooting audio and visual equipment, configuring A/V setups, and ensuring high quality broadcasting.
The Technology Services Administrator will be responsible for all IT systems and the administration of the data/telephone infrastructure in the office.
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