Cash Application Specialist

• Manage daily posting of cash receipts across multiple payment channels, including billing systems, credit cards, lockbox, checks, ACH, and wires
• Research and clear unapplied cash balances, ensuring accurate allocation and coordinating with internal teams when needed
• Maintain organized audit-ready documentation, including remittances, check copies, and daily treasury reporting
• Process returned payments (NSFs) and perform necessary account adjustments and reversals
• Record customer refunds and correct misapplied payments or inter-account transfers
• Investigate and resolve lockbox discrepancies and exceptions
• Partner with Treasury and Collections to address cash application issues and improve processes
• Communicate directly with customers to resolve payment discrepancies and account concerns

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.