Client Onboarding Manager - Prime Brokerage

New York, New York Permanent USD100,000 - USD135,000 per year View Job Description
The Implementation Manager will oversee the end-to-end onboarding and transition of institutional clients within its Prime Services business. This role sits within a regional delivery team and focuses on ensuring a seamless, well-controlled implementation experience across multiple product lines.You will act as the central coordinator across client teams and internal stakeholders, driving timelines, mitigating risks, and delivering a high-quality onboarding journey.
  • Lead onboarding for high-value institutional clients
  • Front-to-back ownership of complex prime services transitions

About Our Client

Large European bank located in Midtown.

Job Description

Client Onboarding & Project Delivery

  • Manage full lifecycle onboarding projects across prime brokerage, clearing, custody, and financing services
  • Build and maintain detailed project plans, including milestones, dependencies, and timelines
  • Oversee completion of onboarding requirements such as documentation, credit approvals, and data setup



Stakeholder Coordination

  • Partner with cross-functional teams including Product, Operations, Technology, Legal, Compliance, and Risk
  • Ensure all internal teams are aligned and prepared to meet onboarding deliverables
  • Track progress against milestones, proactively identifying risks or delays



Client Engagement

  • Serve as the main point of contact throughout the onboarding lifecycle
  • Lead regular status meetings and provide clear progress updates to clients
  • Support senior stakeholders in client communications and presentations



Governance & Controls

  • Ensure all onboarding activity aligns with internal policies and regulatory requirements
  • Maintain accurate, audit-ready documentation and project records
  • Contribute to governance reporting, including status updates and escalation tracking



Process Improvement

  • Identify inefficiencies and recommend improvements to onboarding processes
  • Contribute to playbooks, documentation, and internal best practices
  • Participate in initiatives focused on enhancing client experience and operational efficiency



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Required Skills & Experience

  • Strong project management and stakeholder coordination capabilities
  • Experience in client onboarding, service delivery, or implementation roles
  • Demonstrated ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and relationship management skills
  • Understanding of financial products, ideally within prime brokerage or OTC markets



Preferred Qualifications

  • 4-8 years' experience supporting institutional onboarding or prime services
  • Knowledge of clearing, custody, margining, and financing workflows
  • Familiarity with hedge funds, asset managers, or institutional client segments
  • Experience with KYC/AML and regulatory onboarding requirements
  • Bachelor's degree in Finance, Business, Economics, or related field



What's on Offer

$100,000 - $135,000 base salary.

Contact
Lauren Van Manen
Quote job ref
JN-052026-7019234

Job summary

Sector
Banking & Financial Services
Sub Sector
Operations / Middle Office - Banking / Securities
Industry
Financial Services
Location
New York
Contract Type
Permanent
Consultant name
Lauren Van Manen
Job Reference
JN-052026-7019234