Customer Quality Engineer - Electronics - Chelmsford, MA

Chelmsford, Massachusetts Permanent USD90,000 - USD120,000 per year View Job Description
Our client is seeking a Quality Engineer to support quality initiatives across manufacturing operations, driving process improvements, product performance, and customer satisfaction. This individual will lead quality investigations, implement corrective actions, manage quality reporting, and partner closely with production, engineering, suppliers, and customers.
  • Drive quality improvements in a fast-paced manufacturing environment
  • Lead root cause investigations and make a measurable business impact

About Our Client

This organization is a well-established electronic component manufacturer supporting highly technical products for a diverse customer base. They offer a collaborative environment where engineers have the opportunity to influence operations, quality systems, and continuous improvement initiatives on a broad scale.

Job Description

  • Analyze manufacturing processes, products, and component performance to identify improvement opportunities.
  • Develop, maintain, and manage customer-specific quality plans.
  • Deliver weekly quality performance reporting and data-driven analysis to leadership teams.
  • Support customer requirements related to product specifications, assembly standards, and performance expectations.
  • Implement and maintain Statistical Process Control (SPC) methodologies.
  • Ensure compliance with ISO quality standards and internal quality systems.
  • Lead corrective and preventive action initiatives, including root cause analysis and failure investigations.
  • Conduct internal quality audits and support Material Review Board (MRB) activities.
  • Drive New Product Introduction (NPI) quality support with customers, suppliers, and cross-functional teams.
  • Develop procedures, training materials, and quality documentation to support operational excellence.



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical discipline.
  • 5+ years of experience in a manufacturing, engineering, or quality-focused environment.
  • Strong understanding of quality systems, statistical analysis, and continuous improvement methodologies.
  • Experience performing root cause analysis, corrective actions, and process improvement initiatives.
  • Proficiency with Microsoft Excel and data analysis tools.
  • Experience within electronics manufacturing, SMT, system-level assembly, or high-volume production environments is highly preferred.

What's on Offer

  • High visibility role with direct impact on product quality and operational performance.
  • Opportunity to lead continuous improvement initiatives across multiple manufacturing functions.
  • Exposure to customers, suppliers, and executive leadership.
  • Diverse responsibilities spanning quality systems, audits, NPI, and process engineering.
  • Collaborative technical environment with meaningful career growth opportunities.
Contact
Taylor Rankin
Quote job ref
JN-112026-7141898

Job summary

Sector
Engineering & Manufacturing
Sub Sector
Quality, Technical
Industry
Industrial / Manufacturing
Where
Chelmsford
Contract Type
Permanent
Consultant name
Taylor Rankin
Job Reference
JN-112026-7141898
 

Michael Page is an inclusive employer. We want to make sure you have everything you need to perform at your best throughout our hiring process, so please let us know if there is anything we can do to support with your application or interview.