Customer Quality Engineer

• Oversee inspection and quality control activities to prevent defects from reaching customers and reduce product returns.
• Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively.
• Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement.
• Maintain and control all quality assurance documentation and records.
• Coordinate and support internal, supplier, and external audits in accordance with customer requirements and QMS standards, serving as the primary audit representative for the organization.
• Lead initiatives focused on cost reduction, operational efficiency, and continuous improvement through Lean Manufacturing, Six Sigma, SPC, and related methodologies.
• Ensure employees receive required training and development support, including mentoring and guidance for production and maintenance personnel.
• Promote and uphold compliance with all plant safety, environmental, and regulatory requirements.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.