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The Help Desk Manager would lead a team of six technicians to help troubleshoot technical issues as well as manage the teams performance.
As a Help desk manager, you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high quality technical support and increase client satisfaction.
As the Help Desk Support Lead, you will manage a team of Help Desk Technicians to ensure that all technical issues receive the support they require.
The Senior Manager, Workday will play an integral role in the Information Technology team. This individual will be responsible for entire life cycle of the Enterprise Resource Planning.
The Senior Manager of Business Systems will play an integral role in the strategy, governance and business relationship management. They will have extensive experience within Workday and be able to work cross functionally with Legal, HR & Finance.
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