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HVAC Service Dispatcher/APM - Southern MA

Bridgewater, Massachusetts Permanent USD80,000 - USD120,000 per year View Job Description
Our client is seeking a highly organized Service Dispatcher / Assistant Project Manager to support growing HVAC service and construction operations. This position offers a unique opportunity to combine dispatching, project coordination, estimating support, and customer service while building a long-term career in the HVAC industry. Apply Now for Immediate Consideration!
  • Fast-track your HVAC career into Project Management & Estimating
  • Work directly with leadership and make an immediate impact, Competitive salaries

About Our Client

Our client is a respected mechanical contractor with a strong reputation for delivering high-quality HVAC services and construction projects. Due to continued growth, they are seeking a motivated professional who wants to develop their skills and take on increasing responsibilities within a collaborative, team-oriented environment.

Job Description

  • Receive and manage incoming customer service requests.
  • Gather troubleshooting information related to HVAC issues, including heating, cooling, leaks, equipment performance, and diagnostics.
  • Create and maintain service tickets utilizing construction management and accounting software.
  • Dispatch HVAC technicians and coordinate daily service schedules.
  • Monitor open work orders, service backlogs, and project progress to ensure timely completion.
  • Coordinate equipment, material, and parts procurement with vendors and suppliers.
  • Track delivery schedules and maintain visibility of parts lead times.
  • Assist with estimating, proposal preparation, and bid support activities.
  • Obtain vendor and subcontractor pricing for service and construction projects.
  • Perform quantity takeoffs and support project planning efforts.
  • Track proposal activity, award status, and project opportunities.
  • Communicate effectively with customers, technicians, vendors, subcontractors, and internal leadership teams.
  • Support commercial HVAC installation projects valued up to approximately $7 million.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Experience in Commercial and/or Residential HVAC operations required.
  • -Background in one or more of the following:
    • Service Dispatching
    • Service Coordination
    • Assistant Project Management
    • Project Coordination
    • HVAC Estimating
  • -Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Experience tracking service tickets, project schedules, materials, equipment, and subcontractors.
  • Comfortable interacting with customers, field personnel, vendors, and management teams.
  • Proficiency with at least one of the following platforms preferred:
    • FOUNDATION
    • Sage
    • Procore
  • -Ability to work full-time in an office environment.
  • Desire to grow into expanded Project Management and Estimating responsibilities.



What's on Offer

Compensation

  • Base salary between $80,000 - $120,000, depending on experience and qualifications

Benefits

  • 100% employer-paid Blue Cross Blue Shield medical insurance for employees
  • Potential dependent coverage assistance
  • 2 weeks of PTO
  • 5 paid sick days
  • Stable, long-term employment with advancement opportunities
Contact
Brandon Wright
Quote job ref
JN-082026-7079914

Job summary

Sector
Construction
Sub Sector
Construction Planning
Industry
Property
Where
Bridgewater
Contract Type
Permanent
Consultant name
Brandon Wright
Job Reference
JN-082026-7079914
 

Michael Page is an inclusive employer. We want to make sure you have everything you need to perform at your best throughout our hiring process, so please let us know if there is anything we can do to support with your application or interview.